After our mother had a fall, we looked for live-in carers for a few weeks. We selected the service because they seemed the most thorough among those we contacted. Their representatives took the time to fully grasp the specific care needs and tailored a suitable care plan. They were also very accommodating when we requested to extend the care period beyond the initial timeline. The two carers we had were exceptional. Cecilia supported our mother during her early recovery stages, providing excellent physical care along with companionship and emotional support, which was crucial after the loss of her pet. Roxana later took over and provided outstanding care, even during the Christmas period when she was away from her own family. She cooked meals, managed laundry, ensured our mother adhered to her medication schedule, and diligently assisted with her physiotherapy. The home was kept spotless. Our mother, a proud and independent woman, is now back to self-care. The progress she made in her recovery would not have been possible without Cecilia and Roxana's support, and we are incredibly grateful for the high standard of care they delivered. We would highly recommend this agency and both carers to anyone in need of similar assistance.
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