The team assured us they would begin work six weeks after payment. However, twelve weeks later, they finally arrived for what was supposed to be a two-day job. Five days in, they still haven't completed the work, leaving us with an internal paddling pool for at least two more days unless they decide to work weekends. We have no clear timeline for when someone will return to finish the job. The roof window that was only partially installed was not made waterproof before the crew left, resulting in the need for a new floor in the conservatory and redecoration in the kitchen. I'm worried about the water running down the walls affecting the electrical work. We've made numerous calls since Wednesday, but no one has picked up, and our messages asking for a callback have gone unanswered. An email listing all the known issues with photos and videos was sent yesterday and was read around 10:30 AM today, yet there has been no response by 4:30 PM. While I deal with the water issues in my kitchen and conservatory, I strongly advise you to steer clear of this team.
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EE Glazing provide a huge range of double glazed windows, doors and conservatories.
Our philosophy is to be uncompromising when it comes to quality. Providing the very best customer service will always be our top priority.
