This was a terrible experience from start to finish.
The flowers arrived already wilted and damaged. Many roses had dried, darkened petals and clearly were not fresh. The bouquet looked nothing like the advertised picture - the filling was poor and the overall presentation was disappointing. Within just 12 hours the flowers deteriorated even further and continued to wither.
Today the bouquet looks even worse, despite the company promising 7 days of fresh flowers. This promise is clearly false.
What makes the situation even more unacceptable is the complete lack of customer service. I contacted support immediately, and it has now been two days with no response. Ignoring customers after delivering such poor quality is extremely unprofessional.
This order completely ruined the party and the mood. I expect a full refund for this unacceptable product and service.
Order Number: IE23750691
Claim your business profile now and gain access to all features and respond to customer reviews.
We delivered our first bouquet of flowers in 1947 and haven't slowed down since. Each bouquet from Eflorist is carefully designed with the lucky recipient in mind. With same day or next day delivery available on our beautiful collection of flowers, whatever the reason we offer a convenient solution to sending that special gift. Eflorist is committed to supporting our growers, dedicating resources to the farming communities across the world and choosing British growers where possible. We have an extensive range of courier flowers, which are carefully packaged and sent via tracked delivery. We're proud to support our local high streets, working closely with over 1,500 florist members who craft and hand-deliver our bouquets each daySee more
