I am very dissatisfied with my experience using this service. The confirmation email indicated that a local florist would handle the delivery, but instead, they were sent via a courier. Had I known this, I would not have placed the order. The flowers were supposed to arrive for a birthday yesterday, but there was no delivery attempt either yesterday or today. Now the tracking shows 'next working day,' which means they will arrive late and likely in poor condition. This is unacceptable.
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