egcu.org

4.8
4.8 Based on 161 reviews

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Average Rating

4.8

/
5

161 Reviews

5 Star
94%
4 Star
1%
3 Star
1%
2 Star
1%
1 Star
3%

All Reviews

Filter Reviews

Review Time

Spencer
Bank with Evergreen!

I’ve been banking with them for years just opened a credit line. Happy A. was very helpful and prompt

5
Date of experience: Nov 06, 2025
Lisa M
Every time I call Evergreen credit… outstanding customer service

Every time I call Evergreen credit union for my mother, who is 81, the service is exceptional. Everyone is friendly, knowledgeable, and extremely helpful. My parents always had an account at Evergreen, but we recently are moving all of her accounts from a big bank to your credit union because of the outstanding service.

5
Date of experience: Oct 30, 2025
Brien O'Brien
Thank you for all your help with my…

Thank you for all your help with my time sensitive matter. Thanks for listening putting my mind at ease during a difficult time. It is nice to talk to a human and get results.

5
Date of experience: Oct 30, 2025
Cory Burnell
Always easy to work with

Always easy to work with and quick to get things done for you. They've kept my finances easy to understand and use for decades

5
Date of experience: Sep 29, 2025
Jess Foley
Christy is amazing !

If there were a Hall of Fame for credit union professionals, Christy Theriault would already have her own wing. From the moment I connected with her, I knew I was in the hands of someone truly extraordinary. Christy isn’t just a loan support specialist, she’s a superhero, armed with compassion, brilliance, and dedication.Her response time is flawless, her knowledge is encyclopedic, and her patience is Saint-like. Christy has guided me through different processes with such grace and clarity that I felt like I was being personally escorted through a VIP experience. She has anticipated every question before I even asked, and her ability to simplify complex information is nothing short of magical.But what truly sets Christy apart is her heart. She treats members like they matter, and acknowledges the emotional impact some situations can cause, while also remaining professional. You can feel her genuine care in every interaction. She doesn’t just help you with your loan, she empowers you, educates you, and makes you feel like your financial goals are not only achievable, but inevitable.If you’re lucky enough to work with Christy Theriault, prepare to be wowed. She’s the gold standard of customer service, and my credit union is infinitely better because of her. Give that woman a bonus, a trophy, and a parade—she deserves it.

5
Date of experience: Sep 24, 2025
customer
Jenn Perreault was fantastic.She was…

Jenn Perreault was fantastic.She was professional, knowledgeable, and wahelpful. I would reccomend Evergreen.

5
Date of experience: Sep 18, 2025
Jeremy G
I've been a customer of evergreen…

I've been a customer of evergreen credit Union for 30 years. They have excellent customer service. I've never had a bad experience. Highly recommend them

5
Date of experience: Sep 17, 2025
Darren Chisholm
Amazing experience!

Chelsey was an absolute pleasure to deal with!! She was on top of everything and made this process amazingly smooth! Her personality and professionalism is top notch!! You have a good one there! And a special shout out to Heidi Vickery! I truly can not say enough...she is amazing!

5
Date of experience: Sep 17, 2025
Melissa Olander
Fast and friendly response

5
Date of experience: Sep 12, 2025
Patrick Dougherty
Yahoo to Anne and Rachel

Anne was delightful, personable, knowledgeable, and helpful. She is definitely an asset to the organization and its members.Rachael in the Windham office has also been very helpful working through the financial issues before, during, and after the passing of Colette Day.

5
Date of experience: Sep 11, 2025

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