Our van was taken by Thames Valley Police for investigation after a motorcyclist fell nearby. We were never charged or found at fault, yet the recovery compound demanded a £195 surcharge just to release our vehicle. No update from the police, no explanation—just a hefty fee for something completely outside our control.Thames Valley Police were extremely difficult to get hold of throughout. Despite repeated attempts, they never confirmed in writing that no charges were applicable, leaving us to deal with the compound’s demands without any formal support or clarity.This setup feels exploitative—profiting off people caught in police procedures, even when they’ve done nothing wrong. The lack of transparency and compassion is appalling. If your vehicle ends up here, prepare to pay—whether you're guilty or not.
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Our 24/7 Nationwide Repair and Recovery operation is dedicated to providing prompt, reliable services to individuals and businesses across the country. Whether it's emergency repairs or vehicle recovery our highly trained team is always ready to respond to your needs, ensuring minimal downtime and maximum efficiency. We pride ourselves on our commitment to customer satisfaction and service delivery. Trust us to be your go-to resource for all your repair and recovery needs, anytime, anywhere.See more
