Review Time
Super quick and efficient service. Driver was very pleasant and helpful too. Even with local traffic and roadworks we were at the garage within an hour of me submitting the request for recovery
Absolutely shocking company and pray on people who have the misfortune of breaking down. I broke down and wanted to go 31 mile with al3.5t recovery truck with a car on the back they wanted to recover them separately for some reason obviously to make more money and change me £840 for 31 mile so I used a more respectable company and paid £318 all in and recovered on same truck.
Local recovery vehicle attended quickly - great bloke, friendly and professional. My cover is with Green Flag via my Car Insurance provider, and these guys must be part of their subcontracted local recovery network - that said, if ever I'm in a situation where I need to chose the breakdown service myself, I'll go with these guys - and I'd have no hesitation recommending this business.
Absolutely shocking company and pray on people who have the misfortune of breaking down. I broke down and wanted to go 31 mile with al3.5t recovery truck with a car on the back they wanted to recover them separately for some reason obviously to make more money and change me £840 for 31 mile so I used a more respectable company and paid £318 all in and recovered on same truck.
This is my second review for Egertons Recovery/Green flag and coincidentally for Jordan who came to my rescue last time! Jordan and in fact all of the Egertons employees I have met have been a godsend; polite, informative and truly helpful. I can do without many things, but NOT Egertons or Green Flag and Jordan the helpful mechanic who is skilled and intelligent! Chris Trueman
Josh came out to help me with my burst tyre. Quick response. Kept me up to date when he would arrive and was fantastic when he arrived. Was very informative, quick to get the work done and leave me safely to drive my car. He is a credit to your company. Very kind person. Absolutely fantastic. Highly recommend your company.
I was fortunate to have my car rescued by Jordan from Egerton’s Recovery via Green Flag today. Jordan was exceptional. No doubt I was having a bad day, but Jordan made it a whole lot better and got my car up and running again very quickly. I’d also like to thank Julia, who phoned soon after my breakdown to arrange the appointment. The entire experience was efficient, reassuring, and genuinely impressive. It was such a relief to get back on the road. Thanks Jordan! Top-tier recovery service.
Terrible customer service. First I waited over half hour in reception, was told the guys were very busy in the compound, finally I was instructed to go over , wasn’t sure where it was, the lady in reception said you will see the guys loading and unloading ,there was no one outside doing anything like that all the shutters were down, no staff members were there when she phoned them up in front of me telling them she was sending me down, I had to bang on the shutters so I could go in. 3 members of staff there not doing any work, and then had the cheek to ask if I was told to come down. All I wanted was my property from my car, for the price they charge you would expect basic customer service
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Our 24/7 Nationwide Repair and Recovery operation is dedicated to providing prompt, reliable services to individuals and businesses across the country. Whether it's emergency repairs or vehicle recovery our highly trained team is always ready to respond to your needs, ensuring minimal downtime and maximum efficiency. We pride ourselves on our commitment to customer satisfaction and service delivery. Trust us to be your go-to resource for all your repair and recovery needs, anytime, anywhere.See more
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