I purchased several items from this store - mugs, plates, bowls, and pet care products. I loved the designs and was satisfied until one of my salad plates broke in the microwave, despite being labeled as 'microwave safe.' I only had it for four months! I reached out to the manufacturer, but they only offered a voucher (excluding delivery costs) instead of a replacement. This is disappointing for a loyal customer who expected better from a brand that claims to prioritize quality. Be cautious if you intend to use these items in the microwave!
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We’ve just discovered our profile here on Trustpilot, which naturally only reflects negative reviews—because, let’s be honest, people rarely take the time to leave positive feedback when everything goes smoothly!
We’re now actively working to ensure this space better represents reality and the thousands of happy customers who love our products. In the meantime, we remain committed to delivering great service and beautiful ceramics, as always! 😊See more
