The subscription and application process was extremely frustrating. I initially believed I was getting a 50% discount for six months, but it turned out to be only for the first month. When I mistakenly sought assistance, they claimed they couldn't help me retrieve the discount, more like they wouldn't. I attempted to cancel my subscription and request a refund, but they informed me that no refunds were available for the so-called 'premium' subscription I purchased, and also mentioned that my state was ineligible for refunds. This information was buried in the fine print, which I overlooked during sign-up. Such a disappointing experience with this company.
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Los Angeles-based eharmony (www.eharmony.com) launched in the United States in 2000 with its patented Compatibility Matching System® which allows eharmony members to be matched with compatible persons with whom they are likely to enjoy a long-term relationship.
Customer Care Information: help-singles.eharmony.com
