Writing this review and complaint from Brampton, ON, Canada November 28, 2024. I purchased a two pack of plug-in refurbished wall heaters in May of 2022. Immediately one of the heaters acted up. The first time I pushed the on/off button it stayed in and stayed on. Have to use the wall plug to turn off when leaving the house. But most importantly, the heater makes the house lights flicker high and low on a one second approx timing. The second heater has worked well but now after two years it too is starting to make the house lights flicker.When I contacted eHeat on 04/22/2022 the response from two eHeat representatives was that they have never heard of their heaters making the lights flicker, but very surprisingly were not interested in warranty nor having me return them to the USA factory and find out what makes the lights flicker. Not interested in improving their products? The heaters are a great idea in that the on-off cycle is controlled by a printed circuit board and not a mechanical relay, which softly turns off the power. The electrical consumption spikes up when using a mechanical relay and thus uses more electricity. So this is why I chose eHeat wall heaters in the first place. And, reading below to complaint by Jeremy Paone, I myself DO LIKE the fact that it has NO FAN! Nicely silent operation and warm air rising from the unit circulates across the room in time and cooler air then back into the bottom side of the unit. Shame on them for no interest in finding a fix for me.Invoice number on or about 22 May 2022 is Order #3xxx27 and I have successfully recently signed in to my eHeat account to confirm this order number through the email link that was sent to me in May 2022.
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