I ordered the heater and reached out to my landlord for installation. Unfortunately, they won't allow me to proceed. I contacted the company, and they simply stated it was too late for a return due to the 30-day policy. I should have checked with my landlord beforehand, but the heater remains unopened in its box and could easily be returned. Their customer service was very rigid and provided no help. As a small business owner, I know this isn’t how good business is conducted. If they are so desperate for money, it suggests they might be struggling, which raises concerns about the quality of their product. Reputable companies typically accept returns.
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eheat, Inc. is the trusted online source for the innovative, American Owned and Built, Envi wall-mounted, electric panel heater.