This broadband service is truly terrible; every month or two, I find myself having to contact them for repairs, as the connection keeps failing. Additionally, their advertised speeds are completely misleading. I signed up for a fiber contract (1 Gbit), but a month later, I was informed that I couldn't receive that speed, despite being assured otherwise when signing up. I ended up with 100 Mbit while still paying the same rate as for 1 Gbit. Since then, it's been nothing but problems, with daily connection drops. I've lost more money over the past few months due to their unreliable service than I spend on broadband in an entire year. It's unacceptable.
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