Much like some of the other reviews here, I had a poor experience buying from Eirlys. Assured on the website that my order would arrive in time for Christmas, I received little to no communications. Had to chase up on two separate occasions pre-Christmas to be told it would definitely be with me by the 24th. Lo and behold, nothing. This was meant to be a special gift for my mother (whose aunty’s name is Eirlys) and it was an embarrassment turning up to Christmas without a gift. It eventually turned up but almost 6 weeks after ordering. What’s worse is that any negative comments have been deleted from their Instagram posts, and I also left a full review to be published on their website which has either since been deleted or was never published. To me this shows absolute dishonesty and a lack of transparency and I would avoid using them again.
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