Review Time
Abolsutly beautiful end grain board with beautiful craftsmanship. It is a real pleasure to use and a fantastic addition to the kitchen. I would absolutely recommend this to anybody
I had a great experience with Eirly’s. This was my first time buying a wooden chopping board. After researching wooden chopping boards and what to look for in terms of wood type, thickness, etc., I found Eirly’s and ordered the Glyder chopping board in Cherry with engraving. I ordered it on Jan 25th and it arrived on Feb 7th, so less than two weeks.The board is beautiful. I gave it to someone as a gift. She loves the board so much and the engraving with icing on top. She LOVES it! I can see this board lasting for generations and only getting more beautiful with age. I read some of the poor reviews which primarily reflect shipping and receipt of the product during the busy holiday season, which can definitely be frustrating. However, the poor reviews generally do not speak about the quality of the product. I had none of the shipping issues, but want to note that the quality of the product seems top notch to me. It looks like a work of art in the kitchen!
I purchased a maple Snowdon chopping board from Eirlys Studio, and from the moment it arrived, I was blown away by the grain, finish, and overall quality. It’s clear the 38+ years of expertise shine through. The carpenters really know what they’re doing. Unfortunately upon unboxing, I noticed minuscule imperfections in one corner (likely from transit). Honestly, these were irrelevant and a laughable complaint. However, I’m the type of person that once noticing something, can’t not notice it. I reached out with photos, not expecting much beyond perhaps advice, but John from support responded quickly, empathetically, and with genuine commitment to make it right. No defensiveness, no excuses – just “we’ll sort this for you at no cost.”They arranged a free return (which was extremely generous given the weight), handled a hiccup with the QR code by promptly supplying a printable label instead, and kept communication clear, polite, and fast throughout (often within minutes on the same day).I dropped it off, it went back to their factory, and arrived back home within a week. The board has been beautifully refinished and you’d never know there was ever an issue. It’s honestly immaculate. I will be purchasing another chopping board in the future (and that board butter when it restocks!)If you’re after a quality board that will last you a lifetime, look no further than Eirlys Studio.
Fantastic chopping board, my son wanted to move away from plastic, so he was delighted with his Christmas present. Top quality board which will last him a lifetime with proper care of waxing and oiling. Top workmanship and would thorough recommend this company.
Ordered in good faith, but the delay was way beyond expectation. When they failed on the second delivery date my e-mails were ignored. Pay Pal involved they offered a refund but even that is delayed, had nothing so far. Take care they look shabby, and their customer service is horrendous, arrogant and unhelpful when they bother to reply
I ordered a handcrafted chopping board and mineral oil from this company, which is reported to be based in Wales. It has now been over five weeks since placing my order and I have still not received anything.I have emailed the company twice to request an update, but I’ve had no response at all. At this point, the lack of communication is very concerning.After ordering, I also discovered a number of negative reviews on Trustpilot describing similar experiences, which unfortunately reflects my own. I would advise potential customers to be cautious until the company improves its communication and order fulfilment.This is now in the hands of my bank in order to attempt a resolution and a refund!
I ordered a board in Black Friday sale and was assured would arrive before Christmas. Heard nothing further and sent several emails pre and post Christmas to chase up. In end no response and had to cancel the transaction with my credit card company. They eventually then replied- I said I would still like to order a board and so asked if my original price could be honoured. Sent several emails back and forth again and told this would be approved and sent a link to purchase. Nothing has come back so have given up!
This chopping board is pretty useless as a product. There is no grounding when you lay it flat on the countertop so it moves around when you are trying to chop making the product faulty and not fit for purpose. I have contacted the company on multiple occasions and have not had a single response.
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