I ordered a handcrafted chopping board and mineral oil from this company, which is reported to be based in Wales. It has now been over five weeks since placing my order and I have still not received anything.I have emailed the company twice to request an update, but I’ve had no response at all. At this point, the lack of communication is very concerning.After ordering, I also discovered a number of negative reviews on Trustpilot describing similar experiences, which unfortunately reflects my own. I would advise potential customers to be cautious until the company improves its communication and order fulfilment.This is now in the hands of my bank in order to attempt a resolution and a refund!
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