If I had the option to give no stars, I certainly would. I have never encountered such a poor logistics service. There is no way to contact them—neither email nor phone. I lost my parcel and have no means to reach out for assistance. I receive daily emails stating that my order is out for delivery, yet at the end of the day, it shows 'customer not responded,' despite no one contacting me. It's unclear what actions are being taken by this service.
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