ekart.com

1.2
1.2 Based on 20 reviews

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Average Rating

1.2

/
5

20 Reviews

5 Star
5%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
95%

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Aakash Hake
Very third class service and also delivery man have no manners and also demanding Rs. 100 to open bo

Very third class service and also delivery man have no manners and also demanding Rs. 100 to open box .This is very third class services ever.
I am not recommended this.

1
Date of experience: Feb 22, 2026
Emo Harris
Disappointing Experience with Customer Service

I am writing to express my dissatisfaction with the interaction I had with the delivery representative regarding my recent service request. Unfortunately, the representative's behavior was quite rude, dismissive, and unhelpful, which left me feeling frustrated and disappointed with the service I received. During our conversation, the representative used an unprofessional tone and demonstrated a lack of willingness to assist or provide clear information. Rather than addressing my concerns or trying to resolve the issue, their attitude made the situation unnecessarily stressful. As a customer, I expect respectful communication, patience, and basic courtesy—none of which were evident in this encounter.

1
Date of experience: Dec 05, 2025
Issue with Unacceptable Customer Service During Return/Delivery

I am writing to formally address a thoroughly disappointing interaction I had with the return/delivery representative handling my recent service request. Unfortunately, the representative's demeanor was very rude, dismissive, and completely unhelpful, causing me significant frustration and disappointment with the customer service provided. During the interaction, the representative spoke unprofessionally and showed no willingness to assist or provide clear information. Instead of addressing my concerns or attempting to resolve the issue, their attitude made the situation unnecessarily stressful. As a customer, I expect respectful communication, patience, and basic courtesy—none of which were present in this encounter.

1
Date of experience: Dec 05, 2025
Rental09
One of the most disappointing services encountered

One of the most disappointing services encountered is from a certain logistics provider. The pickup executives display aggressive behavior and an attitude that lacks professionalism. I raised a pickup request a week ago, and each day I received a message stating they would pick up before 11:00 PM. After waiting the entire week, I only received a missed call in the last two days, and when I tried to return the call, it was busy. The representative did not show up at the location but called and argued rudely before disconnecting the call. The situation is frustrating, and I feel compelled to escalate this matter if there is no resolution soon.

1
Date of experience: Nov 28, 2025
Ernest Smith
Rude Delivery Experience and Poor Service

The delivery person was extremely rude, and while the product itself is good, the service was disappointing. I ordered two of the same items, and the executive called for an OTP. When I inquired if it was the cancellation OTP, he mentioned it would be canceled for the day and that I would receive delivery the next day, but only one item was delivered. The price of the product has now increased, and I frequently receive calls asking if I will collect the order from a hub located 6 km away from my home or if they should cancel the order.

1
Date of experience: Nov 13, 2025
Amanda Scott
Delivery Person's Rudeness

The delivery person displayed extreme rudeness. They canceled my order without consulting me first.

1
Date of experience: Oct 22, 2025
Imelda Wilson
Concerns Regarding Delivery Service

I am writing to express my disappointment with the delivery service I experienced recently. The delivery partner called me multiple times while I was on an emergency call. When I returned his call shortly after, he had already marked the item as 'Return to Seller' without attempting to deliver. When I questioned him about this, he claimed I had provided the wrong address, despite my address being correct. His response was dismissive, and he stated, 'You were on another call, so I returned it.' This is unacceptable. A delivery partner should not return items without customer confirmation, especially when the customer responds promptly. His tone was disrespectful, and he even remarked, 'You can complain or leave a review; I don’t care.' This indicates a lack of professionalism and disregard for customer service. I urge you to provide better training to your delivery partners to ensure respectful communication and responsible handling of deliveries.

1
Date of experience: Sep 28, 2025
Lucinda
Extremely Frustrating Experience

If I had the option to give no stars, I certainly would. I have never encountered such a poor logistics service. There is no way to contact them—neither email nor phone. I lost my parcel and have no means to reach out for assistance. I receive daily emails stating that my order is out for delivery, yet at the end of the day, it shows 'customer not responded,' despite no one contacting me. It's unclear what actions are being taken by this service.

1
Date of experience: Sep 13, 2025
Samantha Howard
Terrible Experience with Delivery

I had the worst experience with a delivery service while trying to receive my treadmill ordered through another provider. The delivery team arrived around 11:30 AM, and upon my arrival downstairs, they asked me to call for help due to the item's weight. They should have made arrangements for proper delivery before accepting the assignment. As I was alone, I insisted it was their responsibility to deliver the product. Instead of helping, they suggested I cancel the order and began to use abusive language before attempting to leave. I started recording when one of the individuals rushed toward me, demanding I stop filming, claiming it wouldn’t change anything. They left without delivering the item. The support team of the ordering service was also unreachable. I strongly advise against purchasing from this provider, especially if delivery is handled by this logistics service, as they may not fulfill their commitments and may display abusive behavior.

1
Date of experience: Aug 27, 2025
Doug Ross
Disappointing Delivery Experience

I am writing to express my disappointment with the delivery service I experienced recently. The delivery agent informed me he would arrive at 8:15 PM. I explained that our office closes at 8:00 PM, and if he arrived late, I would have to wait outside. When 8:15 PM passed, I tried calling him, but he repeatedly disconnected my calls. Finally, at around 9:00 PM, he answered and told me to collect the product from the hub. This behavior is highly unprofessional and caused significant inconvenience. Disconnecting customer calls and refusing to deliver to the specified address is unacceptable. I kindly request immediate action to address this poor service and prevent similar experiences in the future.

1
Date of experience: Aug 26, 2025

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