ekwb.com

4.1
4.1 Based on 101 reviews

Market leader in high-end PC liquid cooling solutions....

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Alex Keating
garbage "support" team

AIO was fine for about 11 months then out of nowhere failed (presumably to a hose or radiator blockage due to 1 hose being hot while the other not, gurgling fluid like noises coming from the pump, etc.) all documented. Re-pasted the AIO THREE TIMES 1 night and tested with back to back tests showing identical results of 90 Deg Cel CPU temps in medial tasks so I then put the old Noctua NH-D14 on and instantly in 1 attempt I had normal temperatures again. Contacted support and if I were to say they were no help, it would be a compliment. Continually DEMANDED I mount the faulty hardware to make a video of it or they would deny any and all warranty claim which is both absurd, against their obligations and infringes on my consumer guarentees as a citizen and resident of Australia. No matter how many screenshots of results from the incident I sent they ignored it all. Would give 0 stars if possible. Complete garbage team of "support staff"

1
Date of experience: Dec 04, 2025

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