I placed an order with EKWB and paid in full via PayPal. It’s been 11 days, and not only has my order not been shipped, but the company has completely ignored all my emails and follow-ups.For a brand that claims to be premium in PC cooling, this level of customer service is absolutely unacceptable. There is no communication, no tracking, no update—just silence after taking my money.Buyers beware: if something goes wrong with your order, don’t expect any support. I expected professionalism from EKWB, but sadly, this has been one of the worst online shopping experiences I’ve had
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Market leader in high-end PC liquid cooling solutions.
