After paying a premium on top of the ticket price, I am now being informed that I cannot get credit for my return flight because it only applies to the outbound ticket?!Then I am told that an itemised receipt won't list the price per leg of the journey as it's a round trip journey.I then asked if anything could be done, and I was told no. I asked them if then I should proceed by raising a chargeback and was told that this was illegal, effectively accusing me of fraud?!I repeatedly asked for clarification but customer support ran out of patience and closed my case. I don't know how much to raise the chargeback for so I guess I will have to raise it for the full amount.
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