Avoid this builder at all costs.We sold our existing house and purchased a new-build property at Garrett Hall Fields with Elan Homes. At the time of purchase, they confirmed a completion date of end of November 2025, with a clearly stated long-stop date of 31 January 2026.Despite this, we are still waiting for completion and have been given no clear date. As a result, we are now facing the very real risk of being left homeless, purely due to their delays and poor planning.Communication has been extremely poor throughout. They fail to understand basic contractual commitments, are not punctual, and provide vague or inconsistent updates. There is no sense of responsibility or urgency, despite the serious impact this situation has on our family.This experience has been deeply distressing and disappointing. I would strongly advise others to avoid this builder and consider developers with a more reliable track record and better customer care.
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