For 7 months, we have requested termination due to high fees, as we were promised lower rates. Despite assurances that everything would be handled, we continue to incur monthly charges and our account remains open. We keep calling and receive the same excuses about the account closure being in process and a refund being requested, but since May 2025, nothing has changed. This shows complete disrespect for our business. We may pursue legal action if this issue is not resolved soon.
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Elavon is the innovative, secure, and global partner for your payment processing needs, whether you do business online, mobile, or in-person. For more than 25 years, Elavon has been a leader in payment processing, leveraging the world’s best technologies for our partners, from large worldwide enterprises to locally-owned small businesses.
