Review Time
I purchased a deep root planter, and to be honest, it’s made from splintered pallet wood. The build quality is weak, using thin and uneven materials that reflect poor craftsmanship. You might as well watch a tutorial online and create one yourself; it would likely be more appealing and durable. The delivery took two weeks, but I wasn't updated on the arrival time.
This beautiful summer house was relatively straightforward to build as long as you follow the instructions. However, the window catch was of poor quality and broke, and the wrong size felt tacks were supplied. The biggest disappointment was...
I purchased a wooden log store from a seller in September. Unfortunately, by summer, the roof had warped due to heat, creating gaps for water entry. When I reached out to the seller, they stated too much time had passed for any repairs or replacements. Now, just ten months later, my log store is nearly unusable. I wish I had checked reviews before making this purchase.
I bought a wooden log store from a seller in September. Unfortunately, by the time summer arrived, the roof had warped due to the heat, creating gaps for water to seep through. When I contacted the seller, they informed me that too much time had elapsed since the purchase for any repairs or replacements, considering the situation. Now, just ten months later, my log store is nearly unusable. I regret not checking reviews before making this decision.
Received a faulty item and was instructed to purchase various materials to disassemble and package it according to their specifications. They were abrupt in informing me that allowing a return was a favor. The Consumer Rights Act 2015 should protect against companies like this. Numerous email exchanges with staff yielded repetitive responses, making it feel like I was communicating with AI rather than actual customer service.
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Elbec Garden Buildings a major retailer and family company since 2004 - for all your garden needs: Wooden Garden Sheds, Metal Sheds, Summerhouses, Log Cabins, Pet Homes, Greenhouses, Playhouses, Fencing and Arbours Arches and Gazebos.
Visit our show centre at Brookfields, Nottingham's premier independent garden centre. A destination where you will find a fabulous coffee shop and restaurant, one of the best aquatics in the East Midlands, a pet centre, cared for plants, a toddlers play area and a splendid seasonal display.See more
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