I encountered very poor and unwelcoming customer service. I purchased 6 tickets from the website, and only when they arrived did my husband realize the event was not at the intended venue. The next day, he called to return the tickets, but the representative informed him that it was too late for a refund. The website was confusing, leading to our mistake, yet the response was cold and unsympathetic. Additionally, we were misinformed about parking validation, which resulted in us paying more than expected. Unbelievable! I will not consider this venue again.
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