Easily the worst customer service I have experienced for quite some time - customer service is actually non-existent.
Firstly the discount code they sent me didn’t work so after unhelpful advice from the ‘chat bot’ I gave up and ordered anyway.
When adding things to basket a ‘lips pen set’ kept being automatically added and would not be removed! Eventually got rid of it!
Also! I had to return some items as they cards were not great quality and one of the mugs wasn’t good - they charge for returns!
An awful experience that cost me - waste of money! Very unhappy, but I’m sure they could not care less. Lesson learned for me!
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