"We strive to IMPROVE PEOPLE'S QUALITY OF LIFE", says ELECTRA ISRAEL. NO! Not true. Hour after hour of a severely disabled child's life was wasted simply only to schedule an unconfirmed appointment. The mother wasted no time on the phone, and the father wasted no time driving to Karmiel to ask for help at the store that had sold him several Electra products. A pointless company. We complain about the waste of time associated with brand-new products that don't work, and no appointment can be scheduled for several days. No assurance that the technician will actually arrive at the agreed time proposed by the company! The company ELECTRA of Israel owes a severely disabled child whose parents wasted a lot of their time with unnecessary trips and broken promises (You'll get a call in English tomorrow. On the corresponding morning: "Oh, I don't speak English. We'll call you on Sunday.") NO!!!!!!!! That's not corporate management. That's a "we don't provide service and we do not care." Olim Chadashim and strangers are left behind. Please note: ELECTRA says, employee first, customer second. That's true.
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