electrical-logistics.co.uk

1.1
1.1 Based on 25 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Stewart Swift
⭐️ Very poor service

⭐️ Very poor service – extremely disappointingMy LG  washing machine has now been broken for over two weeks. I have an extended warranty with LG. LG contracted the repair to Pacifica, who then subcontracted it again to Electrical Logistics (Birmingham).Electrical Logistics are not responding to phone calls or emails, and despite being told an engineer would attend first thing today, no one turned up and no contact was made.LG say it’s down to Pacifica, Pacifica say it’s Electrical Logistics — meanwhile I’m left without a working washing machine and no answers.This has been incredibly frustrating and time-consuming, with a complete lack of ownership and accountability across all parties. Based on my experience, I would strongly advise people to think very carefully before using LG extended warranties or the companies they subcontract repairs to.A repair service should not work like this.Pacifica LtdLG Global

1
Date of experience: Jan 23, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More