What can I say about his company. I reported my fridge/ freezer to go -assist on the 26-8/25 who this company is contracted too. Their engineer came out all he did was put his hand on freezer back wall and said you need this part I’ll order it. When part arrived a different engineer came out did a proper diagnosis on it and said the part ordered is not the problem you need another part so I paid £52 for previous part and now got to pay another £82 for new part and I have to wait untill 2/10/25 for part to come which is over 2 weeks away don’t for get I reported my fault on the 26/8/25 which means i will have been waiting over a month?. When I phoned up electrical logistics all he said was he made a mistake have you not made a mistake before and was very abusive I had to contact from these people since the 12/9/25 I had to call them on the 3/10/25 to see where my part was.a woman answered and made some bull -s**t story up that they tried to call me on the 24th & 30th of September I had no contact at all.if you need appliances fixing etc do not use these people they are cowboys even a engineer who came out said that his fellow engineers most of them are useless that tells you everything about this company stay away you have been warned
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