electricalcounter.co.uk

2.8
2.8 Based on 20 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Lyn Syms
False advertising showing items in stock and next day delivery

Ordered items or a Monday morning. Received invoice same day confirming items dispatched. Sat in all following day awaiting delivery. No update or notification or update received.Attempted to call store several times but got advisors are busy messaging then eventually an answer machine.After several calls finally got an answer and spoke to Tony. He checked order. Said some items had come in overnight, but order still not dispatched. Would look to get it sent out following day even though it have an electrician coming that day to install items.No attempt to provide a solution or try to dispatch items prior to 4pm deadline for following day delivery. Promised a call back before 5pm. No call but thank goodness I received proof of a refund. Avoid at all cost. False advertising showing items in stock, pay for next day delivery then just get delays with zero customer service.Will stick to using more reliable, trustworthy companies in future.

1
Date of experience: Mar 30, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More