I was a customer for a year, and they were the only ones who offered a 24/7 smart meter rate. I had a generally smooth experience, although there was a delay in processing my online signup. When I called, they quickly resolved it, and I ended up with a better price. I wish I could see my final bill, but they communicated well via email. The app works well, and the cashback was a nice bonus. Customer service was excellent, and I had no issues closing my account.
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