I purchased a Tassimo coffee machine from Electric Mania in December 2022 for around £60. Unfortunately, it developed a fault in under three years of normal household use.When I contacted the company, they repeatedly stated they only offer a 12-month warranty, despite my pointing out that UK consumer law requires goods to be of satisfactory quality and last a reasonable length of time. After escalation to the CEO, Electric Mania refused to help, stating the fault could not have been present at the time of sale.I am very disappointed with both the product’s durability and the company’s unwillingness to provide any goodwill resolution
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