I received an immediate response regarding my faulty product. They directed me to the manufacturer, who was unhelpful. I then contacted the service again, and they advised me to return the faulty item. I received a return shipping email promptly, and my large heater was replaced within a week. Excellent customer service!
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We’re Electricpoint, a trusted online electrical wholesaler serving professionals and DIYers across the UK. As part of the UK’s largest independent wholesale group, we stock top brands like Dimplex, Ohme, Fusebox, Rointe, Vent Axia, JCC and Aico, including energy-saving LED lighting.
Our customers benefit from a price match guarantee, exclusive product lines, and eco-friendly delivery.
Need it fast? We offer Click & Collect in Greenwich, Harringay, and Ipswich, plus fast UK-wide shipping with four dedicated delivery vehicles in London.
Trade account holders enjoy special discounts and priority service.
Can’t find what you need? Our friendly team is ready to help. Count on us for expert advice, quality products, and dependable delivery.See more
