I purchased a range cooker for my tenant, and it stopped working after just three months. When I contacted customer support, they misrepresented our discussions and refused assistance until installers checked the setup. After much delay and multiple calls, the installers found no installation issues, but the cooker still wouldn't function properly. This entire process has been frustrating and inefficient. I've now decided to seek advice from consumer protection services, but the retailer has finally agreed to replace the cooker. Still, I worry that the warranty service is deliberately delaying resolutions.
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