electrolux.co.uk

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1 Based on 21 reviews

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Kevin Moore
An absolute nonsense of a company

My dishwasher broke in September. It's now mid December and it still hasn't been fixed.Every time a new appointment is made I seem to have to wait a minimum of 10 days, appointments then get cancelled without any notice meaning I've wasted days of annual leave waiting for an engineer to arrive.There is absolutely no urgency to get the issue fixed from either AEG, Pacifica, or Electrolux AND they have the gall to take your money up front so they lock you in to this Kafkaesque nonsense.Had I known what I know now I'd have just bought a new washing machine, however as they've taken £160 of my money to not fix my washing machine, I can't afford to buy a new one.Very likely I won't have a dishwasher working over the Christmas holidays which is just fabulous news.

1
Date of experience: Dec 17, 2025

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