electrolux.co.uk

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1 Based on 21 reviews

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Larry Pearman
Issue was in warranty

We brought a Fridge Freezer just over 2 years ago. The warranty ran out in September but had issues at the end of June this year so it was in warranty. The engineers had been out 6 times to try and fix our product and with 5 different engineers , they each had there own idea of what was wrong. Yesterday an engineer came out and spoke to Electrolux , who then in turn wrote the product off.I phoned Electrolux this morning asking when a new fridge freezer would be delivered, only to be told its out of warranty and you will have to pay for a new one. I explained that this has been going on since it was in warranty but the guy on the end of the phone said he couldn't do anything. Absolutely disgusted isn't the word.I have 3 other items from them and I will never buy one of there products again.

1
Date of experience: Dec 10, 2025

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