I was surprised to find that this company has an A+ rating, given the numerous negative reviews online. I ordered a washer and dryer with professional installation, but both units were incorrectly installed. The washer shook violently, damaging my new home. After discovering shipping bolts were still attached, I removed them, but now the washer hums during every load, and I had to pay for wall repairs. When I contacted the company, they offered no assistance or refund for the installation. The dryer has also been problematic, with a loud noise and a disconnected vent hose. I am deeply disappointed with the service and regret my purchase.
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