Very dodgy company based in a run down part of Birmingham! As a previous customer stated, they trade under several company names, including Premier AV Centre, Total Digital, and on Amazon as Electronic Empire. It’s likely that they sell faulty items which they have sourced for knock down prices. Hence why some of their prices are lower at times than reputable stores. When trying to return, even if the item has remained completely sealed and unopened (for example when you reach home and read these reviews over the next few days!), they refuse to communicate with you. Once you do manage to speak to them (using a different number) they lie about their names (for instance Harry pretends to be Ray!), and then proceed to tell you that you have passed their seven day return policy (which was 28 days when purchasing), and that they will charge you a 20% restocking fee (no mention of this on their documentations)!If something is too good to be true, it usually is. So please beware, and in fact stay away. Having multiple reviews saying the same thing is no coincidence. Through some digging around and research, I have also discovered their positive reviews to be bogus. Fake reviews basically, created by themselves (and maybe friends/family) through various other accounts and names.Please don’t take any risks. Just wait and shop around. Even if it means paying a few quid extra, you’ll be happy you did when your purchase is legitimate, it works, and you won’t have that horrible feeling of being scammed.
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