Purchased a Sony XR-77A80J OLED TV in 2021. In under four years, it suffered a complete OLED panel failure (four red blinking lights).
Despite multiple escalations to Sony Customer Relations, no replacement, repair, or accommodation was offered.
For a premium flagship TV, this is unacceptable and has greatly reduced my confidence in Sony products and support.
Claim your business profile now and gain access to all features and respond to customer reviews.
