The support I received was the worst. Their responses came late in the day, limiting my ability to troubleshoot effectively. After my mainboard failed, they sent a replacement that also failed after a month. Now, after several weeks without a response, my printer is still non-functional. I've since purchased a different printer that works perfectly.
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ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world. See more