Pay attention this Vendor/Company is a scam!UPDATE: I updated this review to be as short as possible, but if nothing happens and Amazon doesn't help us, we might resolve this with a law action.EXPERIENCE REVIEW:We bought a brand **NEW** Samsung Tab s9+ from them with Amazon and the tablet died after 4 months, so I brought it up to the local samsung customer service and they told us that:1) The motherboard just died, no damages or similar and that it just died for overheat.2) The tablet was already used back in 2023 and the free warrancy was already over, we had to pay a fee if we wanted to repair it.The logical solution was to send the tablet to the vendor, aka Elektronicazaak.com, since it is under their warrancy.Long story short, after we tried to get a refund the tablet was magically fixed at the start of febraury but near at the end of the month, they said that the tablet can't be fixed for water damages at we need to pay an investigation fee of near 50€.They also sent us low quality pictures as proof but my tech friends said that it's impossible to have water damages where they showed us unless the tablet was fully immerged with water, which I didn't do that..They sold us a used defective device voluntarily as brand new and they are trying everything to wash their hands about this situation, like scammers do.My shock and rage was very high when I discovered Trustpilot and how for long they are being doing this..We want our money back so we can a buy a new tablet from someone more trusted.I need the tablet to draw... to WORK with it, in this moment they are preventing me to work since I am an illustrator.Thankfully I have a PC to work but I wanted a tablet to draw more freely.For any customer reading this, please pay attention who are you buying from online and do even more checks before a purchase, we are nearly 4 months without the tablet and with them not doing anything about it.
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Elektronicazaak.com wil zich onderscheiden door scherpe prijzen en een behulpzame klantenservice. Voor al uw vragen kunt u bij ons terecht, zowel voor, als na uw aankoop. Wij verkopen producten geschikt voor de Nederlandse markt. Deze producten bevatten de Nederlandse taal en hebben 2 jaar garantie. Het komt voor dat een product geen Nederlandse handleiding bevat. Neem in dit geval even contact met ons op.See more
