Don't think this 'cheaper' purchase will be a good catch compared to other suppliers. Buy your products from the original brand - this company has an unclear system of offering cheaper products with long warranty options - which is actually a trick. My Airpods started to have a non-stop clicking sound, which were used for about a year. On Apple's official support website I came across a lot of people who had the same problem. In most of the cases, the charging case or the Airpods themselves get replaced since it is a production problem in most of the cases. As I had bought my Airpods from this company who offered 2 years warranty - they asked me to make sure there is no dirt before they could give a repair service. The cleaning was regularly done already, but I did a few more rounds. At the end, they asked me to send it to them for a research to be done - which costs 49 Euros apparently, and would be covered under the warranty. They asked me to remove the device from all the connected phones/find my iPhone services and post them via mail. After a few days, they wrote back saying the product is not under warranty as the hygiene conditions did not allow to get it checked. They are still asking for the research costs (which is a paradox) - while offering me the option where they could waive this cost if I decide to leave my Airpods with them, which is x3 worth of this special research! I am going to take legal action anyways, but I am writing this to save other people's time and nerves if they ever consider buying anything from this place.
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Elektronicazaak.com wil zich onderscheiden door scherpe prijzen en een behulpzame klantenservice. Voor al uw vragen kunt u bij ons terecht, zowel voor, als na uw aankoop. Wij verkopen producten geschikt voor de Nederlandse markt. Deze producten bevatten de Nederlandse taal en hebben 2 jaar garantie. Het komt voor dat een product geen Nederlandse handleiding bevat. Neem in dit geval even contact met ons op.See more
