I recently placed an order and did not receive the free gift . I contacted customer service and they corrected the problem and sent me the free gift. I’ve been using Elemis products for almost a year. My skin has never looked better. I love all their products but my favorite is the dynamic resurfacing facial pads. Can’t be without it. I was recently on a cruise and I noticed they use Elemis products in their spa. I love that you get free samples and full size items with some purchases.
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