In my haste to place an order I ordered the wrong product. When I contacted Elemis about this Anita picked up my enquiry. I was asked just one relevant question to progress the return. In response I was offered a complimentary return process using DPD. The return process using DPD was efficient and easy. I was updated at all stages. Once product received back by Elemis a refund was processed. All very efficient and easy. Anita couldn't have been more helpful.
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