The experience began positively, but that was where it ended. Communication about delivery was lacking. I had to call to confirm if my bed was coming! I was given a time slot of 9-11 a.m. but heard nothing. When I called, I was told school traffic might be causing delays. It was school holidays! After waiting another hour with no call or delivery, I called again and was informed it should arrive that day. Finally, at 12:55, the delivery team arrived. They were vague about the timing and mentioned it’s always a 4-hour slot. Now, I’m still waiting for a call back from the store. I won’t return! The service has noticeably declined since my last purchase.
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