A family member mentioned her friend used Elevate Destinations for an African Excursion. I reached out and enjoyed the communications at first. Where the wheels came off was when I didn't get back to her within a few weeks. I voluntarily admitted that we had been to Europe etc, and that the dates she mentioned may now be gone (again, realizing my fault). Additionally, I mentioned one of the estimates was too high, and that I would circle back. What I was not happy with, was her email reply insinuating her estimates were not even "close to what my friends had paid per person." I found this offensive and a bit uncomfortable. I told her I was unsure why she felt the need to mention that - and that I wasn't the client for her. I wished her well. The owner replied with an even ruder email chastising me for some other perceived slights. I was astounded at the level of unprofessionalism. Reading the terrible review before mine about poor and unprofessional communication - I think I dodged a bullet.
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Founded in 2005, Elevate Destinations set out to benefit destinations by encouraging visitors to connect and invest in the places where they travel. Through building relationships with our partner organizations, guides, and local communities, we aim to provide a deeper experience for our travelers so each person comes away with a better understanding of where they have been.
As one of the original companies to advocate for sustainability and “give back travel,” Elevate Destinations is a thought leader and innovator in the travel industry and continues to stay ahead of the curve in designing travel with a positive social and environmental impact.
Expertly designed and managed, our Group Travel Division facilitates trips that connect donors and social investors to international non-profits with grantees worldwide.
Our Private Travel division connects altruistic families to community and conservation projects worldwide, facilitating luxury vacations that are both educational and recreational.See more
