Have bought lots of products from Elf in the past and have always been happy. Treated myself to a new makeup brush and it is appalling. Sharp, prickly bristles that don't distribute makeup properly and have cause irritation to my skin after only a couple of uses. I contacted them to raise the issue and request a return. They refused as they have a no returns policy, which is actually in breach of the distance selling regulations. I intend to pursue a return and refund via PayPal and won't be buying Elf products again.
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