Review Time
Have bought lots of products from Elf in the past and have always been happy. Treated myself to a new makeup brush and it is appalling. Sharp, prickly bristles that don't distribute makeup properly and have cause irritation to my skin after only a couple of uses. I contacted them to raise the issue and request a return. They refused as they have a no returns policy, which is actually in breach of the distance selling regulations. I intend to pursue a return and refund via PayPal and won't be buying Elf products again.
I like that the company does not test on animals and is affordable which is why i buy from this company, but the quality could be imrpoved, i bought a brown eyeliner that is virtually red and a bronzer that was literally impossible to open, is a real shame as it puts me of buying from them going forward
I liked some of the stuff from the brand but cannot recommend ordering from them directly at all. several times they shipped out orders with half of the stuff missing (most of the time it was exactly the product why i ordered in the first place) since they are too incompetent to update their stock or whatever. they also wont notify you that some items are cancelled. No offer to wait until order is complete, nor they give you the option to cancel the order yourself, nothing. i wont order there again, im done. girls and boys just order from somewhere else or go to a local shop.
I love elf cosmetics! Perfect balance for my skin and keeps me feeling fresh and glowy all day. I especially recommend the power grip primer! It’s perfect and keeps the make up locked in even on really hot days plus they do not test on animals! 🐇
I have decided to eliminate products that use talc and when I found out that elf are talc free now (a brand I recognised and have used before), I was really happy. The products are affordable and I ordered via the website. No problems with delivery and the website was easy to use.As I’ve mentioned, I’m staying away from talc and 1 out of the 3 eyeshadow palettes I ordered must have been an old version as it did contain talc (had a different case and none of the same statements they now have about being “clean”).I contacting them explaining this and was asking if I could return the product and get a replacement and they responded very quickly giving me a refund for the palette.Lovely products and great customer service. Will be using them going forward.
I have used ELF products before and have been pleased with their quality and value. I purchased Relove Super Serum, F85, hoping to find a good light foundation similar to a more expensive product I have been using. It was supposed to be beige and went on looking like cold cream...white, thick and it would not blend. Since it isn't suitable as a foundation, I tried using it as a concealer... didn't work...wasted money. I am going back to my original, more expensive product.
Elfcosmetics... As far as I know, the "elf" in the brand name stands for "Eyes, Lips, Face." Another brand also has the word "elf" in its name — but in that case, it's absolutely clear what kind of product it is. And it's definitely not cosmetics! This brand has been around for a few years, originally from the Netherlands, and it makes jewelry (which is also obvious from the name). Anyone who has spent time in the Netherlands knows there's a strong connection to mythical creatures and the like. And that's exactly what this jewelry reflects.****So why on earth is E.l.f. Cosmetics suddenly suing such a small brand? Your "elf" stands for something completely different, and that's clearly indicated by the dots in your name! I find it outrageous that you're taking this step. As a huge company, this smaller brand is absolutely no competition to you! I used to want to buy products from e.l.f. Cosmetics — but not anymore. That’s over now. You - e.l.f. Cosmetics - can know about this review. It´s not okay. How someone can think that "e.l.f. Cosmetics" and "Elfbeads" could have something somewhere in the universe to do together?
Love there products used them for a few years now.I recently purchased a foundation and the wrong colour arrived so i emailed them and they replied within 15 minutes and had issued a refund!So polite and helpful, they have the best customer service, well done E.L.F x
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