elgato.com

2.6
2.6 Based on 118 reviews

Elgato is a world-leading provider of audiovisual technology for content creators on all video sharing platforms. Synonymous with quality and performance, Elgato products are either state-of-the-art inventions in their own right, or reimagined technologi...

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Leonard W.
Terrible Overall Experience

I had a terrible overall experience! I ordered an item, but only half of it was delivered. When I inquired about the missing part, the order was only placed after I followed up. Customer service was evasive and failed to provide the necessary information, only responding when I chased them. This was a poor experience, and I won't be doing business with the company again.

1
Date of experience: Dec 22, 2025

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Business Details

  • Elgato is a world-leading provider of audiovisual technology for content creators on all video sharing platforms.

    Synonymous with quality and performance, Elgato products are either state-of-the-art inventions in their own right, or reimagined technologies designed to revolutionize creative workflows. Software and firmware are frequently updated to keep producers at the cutting edge of their craft. And cross-compatibility delivers a seamless user experience that keeps evolving as the Elgato ecosystem grows.

    Elgato was founded in 1999. In 2018, Corsair Gaming, Inc., acquired the brand and its employees. Based in Germany and California, Elgato distributes products in over seventy-five countries around the world.See more

  • email https://help.elgato.com
  • call 8888316488
  • language https://www.elgato.com

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