The products provided by the company often have defects. I purchased a set of battery-powered mini lights and cable-powered studio lights for over $1,000. After a year, the battery in one of the lights expanded and stopped working. Customer service was unhelpful, wasting my time and ultimately refusing to replace the item. Other products have also been inconsistent in terms of hardware and software support. I would recommend avoiding this company. However, after escalating my issue, they eventually sent a replacement light, which was time-consuming but showed they are making some effort with customer service.
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Elgato is a world-leading provider of audiovisual technology for content creators on all video sharing platforms.
Synonymous with quality and performance, Elgato products are either state-of-the-art inventions in their own right, or reimagined technologies designed to revolutionize creative workflows. Software and firmware are frequently updated to keep producers at the cutting edge of their craft. And cross-compatibility delivers a seamless user experience that keeps evolving as the Elgato ecosystem grows.
Elgato was founded in 1999. In 2018, Corsair Gaming, Inc., acquired the brand and its employees. Based in Germany and California, Elgato distributes products in over seventy-five countries around the world.See more
