I'm currently working on a sizable video digitization project and had been looking at video capture devices from various manufacturers. I'd even ordered one from a high end company that failed miserably. Disheartened, I borrowed a friend's Elgato Video Capture and to my surprise it worked immediately with my ancient Sony VHS-C/S-video transport. Before buying my own though, I contacted Elgato's tech support and was surprised to see an immediate response efficiently answering all of my questions. Of The next day though, Apple in their infinite wisdom decided to issue a new OS for my laptop and the Elgato stopped in its tracks. I contacted their tech support and over the next week was stunned to see a steady stream of updates on them working on, then issuing a functioning beta download that worked well. In fact, I was so pleased I asked to contact their Support Mgr and sent a nice note of thanks. Bottom line is that quality tech support in digital products is crucial and Elgato has earned my trust and respect. I'm looking at buying more of their products because I know they'll stand behind them.
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Elgato is a world-leading provider of audiovisual technology for content creators on all video sharing platforms.
Synonymous with quality and performance, Elgato products are either state-of-the-art inventions in their own right, or reimagined technologies designed to revolutionize creative workflows. Software and firmware are frequently updated to keep producers at the cutting edge of their craft. And cross-compatibility delivers a seamless user experience that keeps evolving as the Elgato ecosystem grows.
Elgato was founded in 1999. In 2018, Corsair Gaming, Inc., acquired the brand and its employees. Based in Germany and California, Elgato distributes products in over seventy-five countries around the world.See more
